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Returns & Exchanges

Due to legal restrictions regarding the sale of alcohol, we cannot accept returns for products that are not damaged or flawed. If you receive a corked or broken bottle, please follow these steps:

Return Process

  • 1.
    Report Issue

    Contact our support team within 48 hours of delivery with your order number.

  • 2.
    Provide Evidence

    Submit clear photographs of the damaged bottle, packaging, and the seal.

  • 3.
    Await Authorization

    Our team will review your claim and provide a Return Merchandise Authorization (RMA) if approved.

  • 4.
    Resolution

    Once confirmed, we will issue a full refund or ship a replacement bottle at no additional cost.