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Returns & Exchanges
Due to legal restrictions regarding the sale of alcohol, we cannot accept returns for products that are not damaged or flawed. If you receive a corked or broken bottle, please follow these steps:
Return Process
- 1.Report Issue
Contact our support team within 48 hours of delivery with your order number.
- 2.Provide Evidence
Submit clear photographs of the damaged bottle, packaging, and the seal.
- 3.Await Authorization
Our team will review your claim and provide a Return Merchandise Authorization (RMA) if approved.
- 4.Resolution
Once confirmed, we will issue a full refund or ship a replacement bottle at no additional cost.